DEFINITIONS

Certain terms defined in these Terms and Conditions are also used in the Privacy Policy and are incorporated by reference to these Terms and Conditions.

"Content"

Software, Materials, Services and other related information are collectively referred to as "Content."

"You" or "you"

"You" means you individually, any person, including any employer that you are acting on behalf of.

"360ITECH Certified Technician/(s)"

"360ITECH Certified Technician means" technicians and specialists certified by 360ITECH to perform the Services under this Agreement.

"Per-Incident-Services”

"Per Incident Plans" or “Incident Plans” or “Single Incident Service” are non-tenured service provided by 360ITECH with the sole objective of fixing a single and specific technical problem faced by You”.

"Subscription-Based-Services"

"Subscription Based Services" or "Subscription Services" are tenured Subscription plans offered by 360ITECH that are active for a specified period and will not include any incident based plans such as

"Per Incident Plan" or the like.

“Services”

Services are Per-Incident-Services or Subscription-Based-Services provided by 360ITECH to You.

"360ITECH Websites”

360ITECH Websites includes www.360ITECH.net; owned, operated, licensed or controlled website or any other website owned, operated, licensed or controlled by reseller of 360ITECH services.

"Services”

All references to "Services" refer to any 360ITECH service delivered by 360ITECH Certified Technicians, under the plan that you enter into with 360ITECH through use of the 360ITECH Websites or by calling the 360ITECH phone number mentioned on the 360ITECH Websites. These Terms of Use govern all plans available through the 360ITECH Website.

"Materials"

"Materials" means any web casts, download areas, white papers, press releases, datasheets, FAQs, product information, quick reference guides, or other works of any kind that are made available to

download from the 360ITECH Websites are the proprietary and copyrighted work of 360ITECH and/or its suppliers. The definition of "Materials" does not include the design or layout of the 360ITECH Websites or any other 360ITECH owned, operated, licensed or controlled website.

"Software"

"Software" means a computer program of any kind, whether owned by 360ITECH or a third party, whether delivered via download, CD, other media, or other delivery method, including client and/or network security software. Elements of the Software are protected under copyright, trade secret, unfair competition, and other laws. Software includes both 360ITECH Software and third party Software. Your use of Software is subject to the respective agreements such as a license agreement or user agreement that accompanies or is included with the Software, ordering documents, exhibits, and other

360itech Terms and Conditions

Terms and conditions that apply ("License Terms").

1. Services

1.1 Service Overview

(1) Introduction. Services may include Per-Incident-Services that are available on a single

incident basis, for a fee ; or Subscription-Based- Services, which are an entitlement to more than

one Service over a period of time . 360ITECH shall provide the Services as set forth in the Terms

and Conditions. 360itech’s service representative, as its discretion, will attempt to provide to You

the Services over the telephone, through a live chat session on Your personal computer, remotely

over the internet, or by email or in person. 360itech continually strives to improve the usability and

performance of its products and services. In order to optimize the Services, and solely to the extent

permitted b y applicable law, 360itech may, at its discretion, modify the features or descriptions of

the Services from time to time; however this shall not adversely affect the quality of any specific

Services which 360itech has already expressly agreed to provide to You.

(2) Support Software Tool and Remote Access. During the Services session, 360itech may (i)

ask You to install certain support software on Your personal computer by downloading the

support software from the Site and/or (ii) ask for Your permission to use the remote assist

tool through the 360itech service representative to enable 360itech to remotely access and take

control of Your personal computer; and/or (iii) gather system data and modify computer settings in

order to diagnose or repair a problem; (iv) utilize certain third party support software on Your

personal computer, which will be removed upon the completion of the Services session. The

support software (including any third party support software) and remote assist tool are owned

by 360itech or applicable third party licensors and suppliers and may be collectively referred to as

the “Support Software Tool” in the Terms and Conditions. The Support Software Tool will be used to

analyze, diagnose, resolve more difficult problems and/or provide system optimization functions.

By electing to receive support, You agree to allow 360itech to use whatever Support

Software Tools are deemed necessary to repair Your personal computer, including remote

access.

You understand that if remote access is used on Your computer there will be no residual software from

the remote session; You also understand that you have the ability to disconnect the remote access

anytime during the remote access session; You understand that at the end of the remote access

session there may be a text or an xml or a flash file placed on your computer that will explain the work

that was done on your computer and/or provide information for contacting 360itech for further

assistance in future. If such a file is placed on your computer, you have the option to either save the

file or to delete it from your computer.

360itech may, but has no obligation to, monitor and record the Services, including telephone calls and

online sessions for purposes of improving customer service, internal training and internal market

research. You hereby grant permission to 360itech to monitor and record the Services and to use or

disclose any information as necessary or appropriate to satisfy any law, regulation or other

governmental request; to provide the Services to You or other users; to protect ourselves and/or

other users; and to enhance the types of Services we may provide to You in the future. You also

grant 360itech permission to combine Your information with that of others in a way that does not

identify You or any individual personally to improve the Services, for training, for marketing and

promotional purposes, and for other business purposes.

(3) Description of Services.

(i) 360itech shall provide the following Services if applicable and subject to the Terms and

Conditions. 360itech’s service representative diagnoses PC to determine if it is infected by

spyware or virus, and removes the spyware or virus found in Your personal computer: 360itech’s

service representative will help customers install and set-up certain software products.

360itech’s service representative will help customers improve PC performance. 360itech’s

service representative will help customers install, set up anti virus software applications, and

improve PC Performance. 360itech’s service representative will analyze the results of the

3. 360itech Terms and Conditions

diagnosis and suggest appropriate service offerings to solve any problems found .

Additionally the representative will tune up key operating system settings to endeavor to

improve PC performance. 360itech’s service representative will help customers diagnose and

address PC, network and connected peripheral and device related issues Other services which

may be provided by 360itech.

(ii) Some personal computers may not be able to receive the Services even if initial testing

showed that Your connection was qualified or Your personal computer environment was

suitable. To receive the Services, a high speed internet connection is required.

1.2 Commercially Reasonable Effort

(i) 360itech will make every commercially reasonable effort to troubleshoot or fix Your personal

computer problem. If 360itech is unable to resolve Your personal computer problem, You will NOT

be liable for charges for time spent by 360itech’s service representative in an attempt to correct a

problem unless specified otherwise.

(ii) In the course of providing the Services, 360itech may determine that the issue is beyond the

scope of the services. 360itech may use commercially reasonable efforts to refer You to the

appropriate alternative resource; however, 360itech will not transfer You directly to an

alternate resource. To t he extent permitted by applicable law, 360itech reserves the right to

refuse, suspend or terminate any of the Services in its sole discretion.

1.3 Service Availability.

(i) The Services may not always be available in Your time zone or geographic location. The Services

may not always be available due to system maintenance or Internet service disruptions. In

order to purchase Subscription Services, Your covered computer(s) must be virus free (as

determined by 360ITECH) at the time that You purchase the Subscription Service. If 360ITECH

determines that Your computer is infected by a virus, We may require that You purchase a Service to

clean Your computer prior to obtaining Subscription Services.

(ii) 360itech reserves the right to terminate Your Subscription Service, upon notice, if 360itech

determines, in its sole business judgment, that Your Subscription Service is being used (a)

fraudulently, (b) maliciously, (c) unreasonably, (d) by any person other than You, or (e) for any

computer system other than a registered system. In the event that Your Subscription Service is

terminated by 360itech, 360itech will refund to You a pro rata portion of any fees that You have

prepaid for the Subscription Services. Subscription Services may be subject to additional

requirements, limitations, and restrictions depending on the subscription level You purchased. Please

refer to the Site for information about those restrictions.

2. Your Responsibilities

2.1 Basic Responsibilities.

You agree that You are a legal license holder of the software on Your personal computer and Your

use of the Services and the internet is solely at Your own risk. By electing to receive the

Services, You confirm that You (a) have full access to Your hardware and software that are the basis

of the problem, and (b) have completed a back-up onto separate media of any software

or data on the hardware that may b e impacted by the Services. All information that You

provide to 360itech must be accurate, including Your name and address, and if applicable, any

credit or charge card numbers, expiration dates or any other payment information provided by

you to 360itech. You further represent that You authorize 360itech to bill the credit card that

You provide to 360itech, for any charges to which you consent.

2.2 Liability Release.

To the extent permitted b y applicable law, 360itech will have no liability for loss of or recovery of

data, programs, or loss of use of systems(s) or networks arising out of the Services or any act or

4. 360itech Terms and Conditions

omission, including negligence, by 360itech and/or its representatives. If 360itech works with You

on any password or other access control oriented problems, 360itech strongly recommends that

You reset such passwords(s) immediately following the completion of the Services.

2.3 Transfer

The Subscription-Based-Services are only transferable once during the subscription period from

one computer to another, provided it is owned by you. You may not use the Services in

connection with a service bureau or any other distributing or sharing arrangement, on behalf of

any third parties or with respect to any hardware or software not personally owned by You.

2.4 Data Backup

360itech does not provide data backup or restoration services. You are solely responsible for

maintaining and backing up all information, data, text or other materials (collectively "customer

data") and software stored on your computer and storage media before ordering the

services. You acknowledge and agree that 360itech or its referral partners have no

responsibility or liability under any circumstance at any time for any loss or corruption of

customer data, software or hardware that may arise out of the services.

360itech does not provide backup copies or support installat ion o f unlicensed software to

customers. Please ensure that you have a licensed copy of all necessary software.

3. Service Plans; Refunds; Billing; Payment Renewals

3.1 Per-Incident-Services.

The Per-Incident-Services shall be provided for on a one time basis. The term “one time” means

that the service will address a single issue or problem for a customer on Your personal computer and

include follow-up consultation upon request within seven (7) days on the same issue or problem.

The Services may not be successful because the problem may be beyond Our ability to resolve

remotely. If You have purchased a Single Incident Service from 360itech, then the following

warranty applies: if We are not able to answer Your question or resolve Your technology problem

and You have complied with all of Your obligations in these Terms, We will not charge You a fee for

the One Time Service. If You experience a problem with the resolution We provided and You call Us

within seven (7) days from the day You originally received the Single Incident Service, We will use

commercially reasonable efforts to try to resolve Your problem at no additional charge. If those efforts

are unsuccessful, We will refund the fees that You paid for the Individual Service.

As set forth below, there are no other warranties for the Services.

3.2 Subscription Services.

For Subscription Services, the applicable fees will depend on the type of subscription that You

purchase, and the duration of the subscription. Unless you have purchased a special or trial

offer Subscription Service that specifically provides otherwise, a one time set up fee applies to

all Subscription Services.

3.3 Exclusion from Services

"Services" shall not include the following:

1. Any item or activity not covered by the terms of a Per-Incident-Service or Subscription-Based-

Services;

2. Service beyond the duration limitations identified in your Services plan;

5. 360itech Terms and Conditions

3. Problem diagnosis and support that may not be completed because of a problem with your

computer or other equipment, or their configuration that is beyond our control;

4. Software, including the operating system and software added to the registered hardware

products which are out of scope for the Service Plan;

5. Problems that may and do result from:

a) External causes such as accident, abuse, misuse, or problems with electrical power;

b) Usage that is not in accordance with product instructions provided by manufacture;

c) Failure to follow the product instructions provided by manufacture or failure to perform

preventive maintenance; or

d) Problems caused by using accessories, parts, or components not compatible with the product.

e) Non Compliance with the 360ITECH technician instructions for resolving the query.

f) Malfunction of hardware such as printer, power-supply, memory, processor, monitor or any

other such hardware components

3.4 Refund.

Any refund will be limited to the amount paid by You.

3.5 Payment for the Services.

The applicable fees for the Services You order may be quoted on the telephone and/or may be

available on the Site. The fee for the Services will be charged directly on Your credit card and You

agree to pay the charges applicable to Your selected Services, as well as any applicable taxes.

For purchases of the Services made by You from 360itech through the Site: 

(1) You agree that 360itech may charge to Your credit card or other valid payment mechanism requested b y You and

approved b y 360itech all amounts due and owing for 360itech for the Services; 

(2) Unless otherwise agreed b y 360itech in writing, all payments for the Services must be made at the time of purchase

prior to receiving any services from 360itech; 

(3) You agree that 360itech may collect interest at the lesser of 1.5 % per month or the highest amount permitted by law on any amounts not paid

when due; 

(4) You agree that 360itech is under no obligation to pay to render Services if the payment for services as required are not made.

Purchases of the Services made by You from a Reseller/Vendor will be subject to terms of sale of the Reseller/Vendor.

3.6 Credit Card Billing

You may be asked to provide 360ITECH with a credit card number from a card issuer that we accept in

order to activate your Service. You hereby authorize 360ITECH to charge and/or place a hold on your

credit card with respect to any unpaid charges for Services or any related equipment. You authorize

the issuer of the credit card to pay any amounts described herein without requiring a signed receipt,

and you agree that these charges are to be accepted as authorization to the issuer of the credit card to

pay any amounts described herein without requiring a signed receipt, and you agree that these

charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts.

You authorize 360ITECH and/or any other company who bills products or services, or acts as billing

agent for 360ITECH to continue to attempt to charge and/or place holds with respect to all sums

described herein, or any portion thereof, to your credit card until such amounts are paid in full. You

agree to provide 360ITECH with updated credit card information upon 360ITECH’S request and any

time the information you previously provided is no longer valid. You acknowledge and agree that

neither 360ITECH nor any 360ITECH affiliated company will have any liability whatsoever for any non-sufficient

funds or other charges incurred by you as a result of such attempts to charge, and/or place

holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card

number, you authorize all charges described herein to be applied to such debit card unless and until

you provide a credit card number. In the event you are enrolled, or later enroll, in an automatic

6. 360itech Terms and Conditions

payment or electronic funds transfer plan, you agree that all sums described herein may be charged,

at 360ITECH’S option, to the account number provided for such automatic payment or electronic funds

transfer plan. When payment is made by credit card or debit card, payment will also be subject to the

terms and conditions established by the credit or debit card issuer.

3.7 Renewal Policy

By authorizing 360itech to charge Your credit card for Your Subscription Service, You further

authorize 360itech to continue to charge Your credit card (or a replacement card, if the crediting

entity informs 360itech that a replacement card has been issued) for all fees associated

with a Recurring Subscription Service, including renewals. You must contact 360itech if You do not

wish to renew Your Recurring Subscription Service; if You do not contact 360itech, the

Recurring Subscription Service that You selected will automatically renew for the same

subscription duration that You initially selected, at 360itech's then-applicable fees.

A subscription under the 1-year or 2-year or 3-year Annual Maintenance Plan does not

automatically renew and ends at the end of the applicable period

3.8 Fair Usage Policy & Termination

Though 360ITECH has no limits on the amount of online support requests a Subscription based plan

user may make during the subscription period, however, each Subscriber's use of the support services

for the subscription based plans are subject to 360ITECH’S "fair use" policy. Under this policy, if at any

time, in 360ITECH’S sole discretion, a subscription based plan user is found to be abusing the service

by exceeding the level of use reasonably expected from someone using a Subscription based Plan for

individual use, then 360ITECH reserves the right to suspend or terminate Subscriber's Subscription

Services. In addition, 360ITECH reserves the right to suspend or terminate any Subscription Services

of any Subscriber that 360ITECH, in its sole discretion, determines are being used (a) fraudulently, (b)

by any person other than Subscriber, or (c) for any computer system other than a Registered System.

User may terminate the Service at any time by giving written or electronic notice to 360ITECH;

provided, however, that User will not be entitled to a refund of any fees prepaid by User for the

Service.

4. Privacy; Data Protection

When You visit the Site, the 360itech Privacy Policy that is available for review via the “Privacy

Policy” link that appears on the Site shall apply. If you have not yet reviewed the 360ITECH Privacy

Policy, then please do so prior to agreeing to these Terms and Conditions. You agree that beyond the

Personal Information identified in the Privacy Policy, any information or data disclosed or sent to

360ITECH over the telephone, electronically or otherwise, is not confidential or proprietary to you.

When You request the Services, the following information will be collected and sent from Your

personal computer to 360itech via an Internet connection:

The information provided by You to 360itech’s service representative over the phone or entered by

You into 360itech’s online interface when requesting the Services; and

The type and version of operating system and Internet browser used by Your personal computer.

During Your Services session, if a Support Software Tool is installed, the following information

may be collected from your computer by the Support Software Tool and sent to 360itech via secured

connection: The number of files scanned, threats found, and threats fixed by the Support Software Tool;

The type of threats found;

The number and type of threats remaining that have not been fixed by the Support Software Tool; Whether a firewall is active;

7. 360itech Terms and Conditions

Whether antivirus software is installed, running, and up to date;

Browser information including security and temporary file settings;

System information related to the operating system, memory and disk space, proxy configuration and

directory listings for the Support Software Tool;

The security status (good/fair/poor) of the computer as determined by the Support Software Tool;

Installed programs and active processes information; and Application log file information and registry data.

Also at 360itech’s discretion, depending on type of the technical support issue, 360ITECH may

choose to collect additional information. All of the collected in formation is necessary for the

purpose deliver y of the Services including analyzing, diagnosing, resolving the problem You

have encountered, and optimizing the functionality of 360itech’s products and services. The

information may be transferred to the 360itech group in the United States or other countries that

may have less protective data protection laws than the region in which You are situated (including

the European Union), but 360itech has taken steps so that the collected information, if transferred,

receives an adequate level of protection.

360itech may disclose the collected information if asked to do so by a law enforcement official as

required or permitted by law or in response to a subpoena or other legal process. In order to

promote awareness, detection and prevention of Internet security risks, 360itech may share

certain information with research organizations and other security software vendors. 360itech

may also use statistics derived from the information to track and publish reports on security risk

trends.

5. Unlawful and Non-Commercial Use Limitation

5.1. Personal and Non-Commercial Use Limitation

Unless otherwise specified, the Services, Materials and Software are solely for your personal and noncommercial

use in addressing matters covered by your Service Plan. You may not modify, copy,

distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from,

transfer, distribute or sell any information, software, products or services obtained from the Services,

Materials, or Software. Any Services, Materials, and Software are available only in connection with

Services under a valid Service Plan.

5.2 Unlawful or Prohibited Use

As a condition of your use of the 360ITECH Websites or any Services, you will not use the Materials,

Software or Services for any purpose that is unlawful or prohibited by these Terms of Use. You may

not use the Services, Materials, or Software in any manner that could damage, disable, overburden, or

impair any 360ITECH server, or the network(s) connected to any 360ITECH server, or interfere with

any other party's use and enjoyment of any of the 360ITECH Portal, the Materials, Software or

Services. You may not attempt to gain unauthorized access to any 360ITECH Websites, the Materials,

Software or Services, other accounts, computer systems or networks connected to any 360ITECH

server or to any of the 360ITECH Websites, the Materials, Software or Services, through hacking,

password mining or any other means. You may not obtain or attempt to obtain any 360ITECH

Websites, the Materials, Software or Services or information through any means other than that

specifically permitted to you under a Plan Order.

5.3 General Usage Restrictions

Any other use of the 360ITECH Websites Services, Materials or Software, other than as explicitly

8. 360itech Terms and Conditions

permitted by 360ITECH is prohibited. Rights to execute, copy, modify, display, transmit, distribute,

manufacture, use, sale are all reserved to 360ITECH and its suppliers. Reverse engineering and decompilation

of the Software is strictly prohibited.

6.3 Limitation of Actions

Any cause of action by you must be commenced within three months after the cause of action arose or

it shall be forever waived and barred.

6.4 Indemnity

You agree to indemnify, defend, and hold 360ITECH, its subsidiaries, affiliates, officers, directors,

employees, agents, license, consultants, suppliers, and any third-party Web site providers harmless

from and against all claims, demands, actions, liabilities, losses, expenses, damages, and costs,

including actual attorneys' fees, resulting from your violation of the material terms of these Terms of

Use, any misuse or abuse of a Service, any use of the Service that amounts to infringement, or

infringement by any other user of your account of any intellectual property or other right of 360ITECH

or any other third party. You will cooperate as fully as reasonably required in 360ITECH’S defense of

any claim. 360ITECH reserves the right, at its own expense, to assume the exclusive defense and

control of any matter otherwise subject to indemnification by you and you shall not in any event settle

 10. 360itech Terms and Conditions

any matter without the written consent of 360ITECH. You agree immediately to notify 360ITECH of any

unauthorized use of your account or any other breach of security known to you.

6.5 Proprietary Rights.

360itech or its licensors or suppliers retains ownership of all proprietary rights in the Services, the

360iTech Web sites, the Support Software Tool, and in all trade names, trademarks

and service marks associated or displayed with the Services. You will not remove, deface or

obscure an y of 360itech’s copyright or trademark notices and/or legends or other proprietary

notices on, incorporated therein, or associated with the Services. You may not reverse

engineer, reverse compile or otherwise reduce to human readable form any Support Software Tool

with the Services.

6.6 Force Majeure.

360itech shall not be responsible for any failure to perform due to unforeseen circumstances

or to causes beyond 360itech's reasonable control, including but not limited to acts of God, war,

riot, embargoes, acts o f civil or military authorities, fire, floods, accidents, strikes, lockouts,

or shortages of transportation, facilities, a large scale outbreak of a new computer virus, fuel,

energy, labor or materials. You hereby release 360ITECH from any and all liability, and agree that

360ITECH shall not be liable to you or any third party for any direct or indirect damages whatsoever,

resulting from such delays.

360ITECH or its suppliers may, at any time, without notice or liability, restrict the use of the Service or

limit its time of availability in order to perform maintenance activities and to maintain session control.

6.7 Export Regulation.

You acknowledge that the Services, Support Software Tool and related technical data and services

(collectively "Controlled Technology") may b e subject to the import and export laws of the United

States, specifically the U.S. Exp ort Administration Regulations (EAR), and the laws of an y

country where Controlled Technology is imported or re-exported. You agree to comply with all

relevant laws and will not export any Controlled Technology in contravention to U.S. law nor to

any prohibited country, entity, or person for which an export license or other governmental

approval is required. All 360itech product is prohibited for export or re-export to Cuba, North

Korea, Iran, Syria and Sudan and to any country subject to relevant trade sanctions. You hereby

agree that You will not exp ort or sell any Controlled Technology for use in connection with

chemical, biological, or nuclear weapons, or missiles, drones or space launch vehicles capable of

delivering such weapons.

6.8 SEVER ABILITY; WAIVER

If any provision of the Terms of Service be held invalid or unenforceable, that portion shall be enforced

to the maximum extent possible, and all other provisions contained in the Terms of Service shall

remain in full force and effect. 360ITECH’s failure to enforce any provision of the Terms of Service

shall not be deemed a waiver of such provision nor of the right to enforce such provision.

6.9 Modifications

360ITECH reserves the right to amend the Terms and Condition, and the 360ITECH Portal at any time

by (a) posting a revised version of the Terms and Conditions on the 360ITECH Portal

(http://www.360itech.net/terms.pdf), or by (b) sending information regarding any amendment to the

Terms of Service to the email address you provide to 360ITECH in connection with registration. You

are responsible for regularly reviewing the 360ITECH website to be notified of any amendments to the

Terms and Conditions.

11. 360itech Terms and Conditions

7. Third Party Products and Services

7.1 Third Party Products

As part of the Services, 360ITECH may suggest that you acquire, install and use certain third party

software or services ("Third Party Software"). Third Party Software is licensed to you by the respective

owners or licensees of the Third Party Software. You must agree to the terms and conditions set forth

by such owners or licensees before installing Third Party Software, whether 360ITECH assists you in

the acquisition, installation, and/or use of Third Party Software. 360ITECH has no responsibility or

rights to the Third Party Software and does not license Third Party Software to you or make any

representation or warranty regarding the Third Party Software.

To the extent that we provide technical assistance and support for Third Party Software or equipment,

you must ensure that you comply with the terms and conditions under which you licensed such Third

Party Software or purchased such equipment. We make no representation or warranty that we are an

authorized service provider for Third Party Software or for any equipment; it is your sole responsibility

to determine if you require additional rights for us to provide such support and if so, to acquire such

rights. You acknowledge that support of Third Party Software or equipment by an unauthorized service

provider may void any warranty made by the supplier of such Third Party Software or equipment.

7.2 Third Party Services

As part of the Services, 360ITECH may suggest certain third party services to you. If you choose to

subscribe to or otherwise use any third party services, your use of any such services is subject to the

terms of service of such third party service provider. You agree to comply with such provider's terms of

service and that the third party provider is solely responsible for delivery of its service(s) to you and

your use of them. Third party services include, but are not limited to technical support, portal, training,

music, gaming and storage services that 360ITECH may elect to make available from time to time.

Violation of such third party provider's terms of service may, in 360ITECH’S sole discretion, result in

the termination of your customer account and use of service.

8. General

The Terms will be governed b y the laws of the State of Kentucky, United States of

America. Notwithstanding the foregoing, nothing in the Terms will derogate from any rights You

may have under existing consumer protection legislation or other applicable laws in Your

jurisdiction. The Terms are the entire agreement between You and 360itech relating to the

Services and : (i) supersede all prior or contemporaneous oral or written communications,

proposals, and representations with respect to its subject matter; and (ii) prevail over any

conflicting or additional terms of any quote, order, acknowledgment, or similar communications

between the parties. The Terms shall terminate immediately upon Your breach of any term

contained herein and You shall cease use of the Services. The disclaimers of warranties and

damages and limitations on liability set forth in the Terms shall survive termination. Should You have

any questions concerning the Terms, or if You desire to contact 360itech for an y reason, please

write to: (i) 360itech Customer Service, 1141 highway, Prestonburg, KY, 41653